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All supplied applicators and accessories (belt applicators, full body mats, Cil-Mag, etc) are warranted individually for a period of 2 years. The 2 year warranty period for the device and any applicators or accessories supplied commences from the date on which the item was received by the customer.
All ex-rental I-Tech devices have the same warranty cover but for a period of 24 months for both the device itself and applicators and accessories. Again only the original purchaser is covered.
Use of the term "we" or "us" refers to any of our trading styles (Itechmedical, Health-Revolution, PEMF-Health Clinics). Use of the term "you", "your" refers to the original purchaser.
As long as the following conditions are all met - we will then refund your order:
Conditions: the goods must be returned complete, unused, and undamaged and returned in undamaged complete original packing.
If you would like to actually try using our PEMF systems before committing to a purchase (and hence have the option to use it and still be able to return it if it’s not for you - which you are not able to do if you buy upfront), we suggest using our RENTAL scheme Instead. You pay month-by-month for rental of a system - With the option to buy the system or return it at the end of any month without Incurring any penalty. The advantage of the rental scheme is that you can try PEMF over weeks or even months, before deciding to commit to a purchase or not.
The ITech systems are comprised of a modular system of distinct units, such as: the device (controller or head unit), mat, belt applicators, solenoid applicators, case etc. Each unit is deemed a separate product and we reserve the right to warrant each unit separately.
For example if a warrantable fault is found in an applicator only the applicator unit will be repaired or replaced. Not the whole device system which is comprised of the distinct units as described above.
Warranty cover does not extend to 'wear and tear' resulting from fair use over time.
If you think your device has a fault stop using it immediately and contact us. Do not present the device including any units (as above) to a 3rd party to dismantle, work on, diagnose or repair. This will immediately invalidate your warranty.
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The following terms apply to equipment hired from us which is offered without an option to purchase.
We rent or hire the equipment to you on a "per month or part thereof" basis. Each hire/payment period is 1 calendar month inclusive from the agreed date the hired equipment is delivered.
THE MINIMUM RENTAL PERIOD IS TWO CONSECUTIVE MONTHS (6 MONTHS FOR CURATRON SYSTEMS)
If you wish to continue to hire the equipment beyond the current month period — please contact us within 7 days before the end of the period and we will confirm the continuation and your next monthly subscription will be taken automatically.
If you decide to return the equipment — you must inform us 7 DAYS PRIOR TO THE END OF THAT HIRE/PAYMENT PERIOD. At the end of your final agreed rental period, a final payment equivalent to one month's rental will leave your account as a holding/security deposit. Once the equipment is returned and signed off we will refund your deposit less any amount for damage or loss.
You must ensure the hired equipment is cleaned, appropriately and safely packaged and returned to us on or before the final day of current rental period. We do allow a few days grace - Before we would consider you as entering the next monthly payment period and therefore becoming liable to pay us an additional months rental.
You may arrange your own courier at your own expense and risk. (We strongly advise you to insure the equipment to its full value - See C Below for full details and responsibilities).
Responsibility passes to the hirer upon receipt. The hirer accepts absolute financial responsibility for any loss or damage during the rental. This includes Any loss or damage occurring during return/transit to us at the end of the rental period - Up until the time the equipment is back in our possession
Any damage beyond reasonable wear and tear, up to and including total loss or theft, will be the hirer's sole responsibility.
We advise all hirers who choose to return rented systems to us through the courier network to ensure the shipment to the full current values as stated In the below paragraphs.
For ItechMedical products the hirer agrees to compensate us for any damage/loss/theft by paying us an amount equivalent to the full current UK retail price of the complete system as rented from us by the hirer ( That price will be the amount stated on our website on that day excluding any Advertised discounts or offers). This payment will be specifically to compensate us for that damage/loss/theft.
For our Curatron XP systems. The hirer agrees to compensate/ us in the amount of £6000 for any damage/loss of the system occurring at any time during the rental period, or during return/transit to us at the end of the rental period. This payment will be specifically to compensate us for that damage/loss/theft.
IF YOU ARE UNABLE TO PAY AT ANY TIME PLEASE CONTACT US IMMEDIATELY.
IN THE EVENT WE DO NOT RECEIVE EITHER THE RETURNED DEVICE OR FULL PAYMENT WITHIN ONE CALENDAR MONTH OF THE FIRST FAILED PAYMENT - AND YOU DO NOT MAKE ANY CONTACT WITH US DURING THAT SAME PERIOD WE MAY PURSUE THIS AS THEFT.
At any time during the rental of the equipment we may terminate these terms and conditions with immediate effect for any reason whatsoever. The rent/buyer grants us an irrevocable right and authority to enter onto any place where the rental equipment are situated to remove the rental equipment in the event the terms and conditions are terminated.
The hirer authorises us to collect, retain and use information about the hirer for the purpose of assessing creditworthiness, and to disclose information to such persons as necessary to enable us to exercise any rights or remedies under these terms and conditions.
April 2026