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All supplied applicators and accessories (belt applicators, full body mats, Cil-Mag, etc) are warranted individually for a period of 2 years. The 2 year warranty period for the device and any applicators or accessories supplied commences from the date on which the item was received by the customer.
All ex-rental I-Tech devices have the same warranty cover but for a period of 24 months for both the device itself and applicators and accessories. Again only the original purchaser is covered.
Use of the term "we" or "us" refers to any of our trading styles (Itechmedical, Health-Revolution, PEMF-Health Clinics). Use of the term "you", "your" refers to the original purchaser.
When you place your order we will contact you to arrange delivery by one of our drivers or we may use a reputable courier company. We will only deliver your equipment to you in person (not a postal box or drop-off shop) and a signature may be required at the point of delivery.
As long as the following conditions are all met And we receive the device back within 30 days of you taking delivery - we will then refund your order:
Conditions: the goods must be returned complete, unused, and undamaged and returned in undamaged complete original packing.
In addition to the above terms: Please note for any devices marked as sterile (Displayed as a sticker on the packaging) which have been opened by the customer we deduct a professional cleaning fee from the refund. This is to cover sterile cleaning of all applicators etc. This is required as we sell only registered medical devices.
This fee is currently:
If you would like to actually try using our PEMF systems before committing to a purchase (and hence have the option to use it and still be able to return it if it’s not for you - which you are not able to do if you buy upfront in a single payment!), we suggest using our Flexiplan (Rent or buy) scheme Instead. You pay month-by-month for rental of a system - With the option to buy the system or return it at the end of any month without Incurring any penalty. The advantage of the Flexiplan is that you can try PEMF over weeks or even months, before deciding to commit to a purchase or not.
The ITech systems are comprised of a modular system of distinct units, such as: the device (controller or head unit), mat, belt applicators, solenoid applicators, case etc. Each unit is deemed a separate product and we reserve the right to warrant each unit separately.
For example if a warrantable fault is found in an applicator only the applicator unit will be repaired or replaced. Not the whole device system which is comprised of the distinct units as described above.
Warranty cover does not extend to 'wear and tear' resulting from fair use over time.
If you think your device has a fault stop using it immediately and contact us. Do not present the device including any units (as above) to a 3rd party to dismantle, work on, diagnose or repair. This will immediately invalidate your warranty.
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The following terms apply to equipment hired from us which is offered without an option to purchase.
We rent or hire the equipment to you on a "per month or part thereof" basis. Each hire/payment period is 1 calendar month inclusive from the agreed date the hired equipment is delivered.
THE MINIMUM RENTAL PERIOD IS TWO CONSECUTIVE MONTHS
If you wish to continue to hire the equipment beyond the current month period — please contact us within 7 days before the end of the period and we will confirm the continuation and your next monthly subscription will be taken automatically.
If you decide to return the equipment — you must inform us 7 DAYS PRIOR TO THE END OF THAT HIRE/PAYMENT PERIOD. At the end of your final agreed rental period, a final payment equivalent to one month's rental will leave your account as a holding/security deposit. Once the equipment is returned and signed off we will refund your deposit less any amount for damage or loss.
You must ensure the hired equipment is cleaned, appropriately and safely packaged and returned to us on the specified pick-up day. You may arrange your own courier at your own expense and risk, or ask us to arrange collection (usually £15, deducted from your final refunded amount).
Responsibility passes to the hirer upon receipt. The hirer accepts absolute financial responsibility for any loss or damage during the rental. Any damage beyond reasonable wear and tear, up to and including total loss or theft, will be the hirer's sole responsibility. The hirer agrees to compensate us for any damage at the full current retail price.
IF YOU ARE UNABLE TO PAY AT ANY TIME PLEASE CONTACT US IMMEDIATELY.
IN THE EVENT WE DO NOT RECEIVE EITHER THE RETURNED DEVICE OR FULL PAYMENT WITHIN ONE CALENDAR MONTH OF THE FIRST FAILED PAYMENT - AND YOU DO NOT MAKE ANY CONTACT WITH US DURING THAT SAME PERIOD WE MAY PURSUE THIS AS THEFT.
To the maximum extent permitted by law, our maximum aggregate liability will not exceed the total amount of the Rental Charge in respect of which the claim has arisen. Nothing in these terms and conditions are intended to avoid the provisions of UK Consumer Law.
At any time during the rental of the equipment we may terminate these terms and conditions with immediate effect for any reason whatsoever. The rent/buyer grants us an irrevocable right and authority to enter onto any place where the rental equipment are situated to remove the rental equipment in the event the terms and conditions are terminated.
The hirer authorises us to collect, retain and use information about the hirer for the purpose of assessing creditworthiness, and to disclose information to such persons as necessary to enable us to exercise any rights or remedies under these terms and conditions.
April 2026